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Best Practices for Managing Hybrid Cloud Environments

Session Date and Time: Day 1, March 23, 20:15pm EST (17:15pm West Coast) (30min)
Keywords: Hybrid Cloud.
Authors: Bojan Simic, Founder and Principal Analyst at TRAC Research.
Abstract: As cloud computing services are getting more traction with end-user organizations, the majority of organizations are still moving only some of their IT services into the cloud while managing other services internally. These types of hybrid environments create new management challenges as organizations need new visibility and management capabilities for ensuring the optimal use of computing resources while maintaining high levels of performance of IT services. Having full visibility into the utilization of cloud resources and being able to make educated decisions about adding and subtracting resources that are moved to the cloud allow organizations to achieve the full benefits of cloud computing from both operational and business perspectives.
This presentation will highlight the technology capabilities and management processes that organizations need to have in place in order to be effective in managing hybrid cloud environments.

Cloud Computing: CapEx Vs OpEx - What is in it for SMBs?

Keywords: SMBs, ROI, TCO, Adoption, Strategy.
Authors: Swarraj Kulkarni, Cognizant.
Abstract: Cloud Computing (CC) models hold promise for Enterprises as well as Small and Medium Size businesses (SMBs) equally. But compared to the Enterprises, SMBs are the ones that can really benefit with the CC offerings based on the CapEx and OpEx parameters. Considering the critical nature of business and budget constraints, SMB decisions on IT infrastructure related investments are influenced more by Operational Expenses than Capital Expenses. And that contributes to the overall ROI and TCO aspects of IT Infrastructure, which influence CIO’s decisions.

Lessons on Scale from Massive Enterprise Deployment.

Keywords: SaaS, scalability, mulit-tenancy, deployment, applications.
Authors: Tom Fisher, Vice President of Cloud Computing for SuccessFactors.
Abstract: Cloud computing enables unprecedented application scalability in global reach, volume and ubiquitous access. To achieve rapid, effective and secure application deployment at cloud scale, enterprises must now address new challenges unique to the cloud environment – building apps and infrastructure that are designed for scale from the start. In this talk, we’ll look at case studies of variable-size multi-tenant deployments ranging from a small office to arguably the largest enterprise cloud deployment in history – the 420,000-seat deployment of SuccessFactors software at Siemens AG. We’ll address how to evaluate your application and deployment environment and how to choose appropriate scalability strategies that fit user needs and technical constraints. Ultimately, participants will gain a strong technical foundation for building a flexible and user-driven cloud solution and a thorough understanding of the tools and approaches available.

Cloud Computing – the next BPM frontier

Session Date and Time: Day 2, March 24 15:15 EST (45 min.)
Keywords: BPM, enterprise cloud computing, IT, SaaS, adoption landscape.
Authors: Rick Carnal and Todd Lane, Appregatta Technologies.
Abstract: The movement from traditional on-premises software to cloud-based applications represents a fundamental shift at the enterprise level. The overall adoption of SaaS/cloud technologies has been gaining significant traction over the past few years. This trend, which has been fueled by early wins in key business functions including CRM, ERP, manufacturing/supply chain, and marketing, is helping to form a new business process management (BPM) paradigm that is changing “pure-play” solutions for the better. The market for BPM is growing rapidly, and IDC forecasts that the BPM market will reach $3 billion in 2013. “Pure-play” SaaS BPM companies are few and far between, and the broader landscape is changing rapidly as the power vendors maneuver to take advantage of the shift. Amidst the evolving market, customers have legitimate questions about BPM adoption and advances in service-oriented architecture (SOA) solutions. What are the main BPM cloud computing benefits? When will (or should) cloud replace, co-exist with, or operate independently from the secure IT infrastructure? While nobody has definitive answers to the many questions surrounding BPM and the shift to the cloud, an understanding of its evolution and observations about the current state of the market can help customers begin to navigate the BPM frontier.

Lowering the Barrier for Deploying Disaster Recovery: Email Continuity and Secure Hosting in the Cloud.

Keywords: Amazon, Oracle, EC2, performance, AWS.
Authors: Christina Del Villar and Manish Kalia, Teneros.
Abstract: Site level outages represent a significant threat to messaging infrastructure and email continuity. Natural disasters such as hurricanes, earthquakes, and fires can do significant damage requiring weeks or even months for infrastructure repair. Human error can cause similar breaks in power and network infrastructure, impacting messaging systems for long periods. Effects from messaging outages can threaten the health of the business itself causing loss of revenue, reputation and customers, and can even lead to bankruptcy.

Making the Cloud Real, Making Cloud-Enabled IT Management and Security Real Simple.

Keywords: IT services, IT asset management, collective intelligence, patch management, VM sprawl.
Authors: Mark Shavlik, Shavlik Technologies.
Abstract: Today, enterprise IT departments are resistant to cloud-based IT services for their entire network. While that’s understandable (this early in the game there are issues with trust, visibility, and control), that resistance is futile Time constraints and economic factors will continue to drive the search for simpler and cheaper alternatives. Delivering IT services from the cloud isn’t coming, it’s here. And it’s force to be reckoned with.

Taxation & Regulatory Security in the Cloud

Keywords: Regulatory Security, Taxation.
Authors: Saraiah Gujjunoori, Research Scholar, CSE, NITW and Asoke K. Talukder, Director & Mentor, Geschickten Solutions Pvt. Ltd and Prahalad H.A, Director, Geschickten Solutions Pvt. Ltd. and B.B Amberker, Professor, CSE, NITW .
Abstract: Cloud computing has generated lot of interest and tractions in recent times. Cloud computing is an emerging computing paradigm where data and applications reside in the cyberspace, it allowing users to access them through any web-connected device [1] be it fixed or mobile. Cloud can be private cloud or public cloud. Private cloud will be implemented by enterprises for their own private use. This will mainly be to reduce the cost and have a centralized management of the data. At a later time a private cloud will also be commissioned to get carbon credit. Private cloud will be an extension of the data centre within the control of the enterprise; in private cloud an enterprise can implement a security policy and control people and hardware resource with respect to privacy, security, and access. However, the cloud in this paper refers to public cloud where data, processor, or applications are running in the public cloud, the user does not have knowledge of where the data is stored, and how is it transmitted.

Data Protection Law Requirements to Cloud Computing Agreements in the European Union (EU).

Session Date and Time: Day 2, March 24, 20:30pm EST (17.30PM West Coast) –(45min)
Keywords: Agreement, Data Protection, European Union, Law, Privacy.
Authors: Thomas Helbing, Law Firm Dr. Helbing.
Abstract: The presentation gives an overview over the requirements of the EU Data Protection Directive for cloud computing services with examples from national laws, in particular Germany. No legal background knowledge is required.

The session shall help compliance managers, privacy and IT security officers, legal counsel, contract manager and sales/procurement teams to understand EU privacy compliance requirements. It is addressed to vendors and customers of cloud services in and outside the EU. An understanding of the basic concept of data protection laws is important for customers when analyzing terms and conditions of cloud providers and for providers when targeting customers in the EU.

Key questions will be: What is the role of the EU Data Protection Directive? What legal requirements must be fulfilled by cloud computing agreements in relation to privacy? Which security measures are required? What special rules apply if cloud providers are located outside the EU?

We will also analyze the new EU standard contractual clauses for data export which the EU Commission has updated in February 2010.

Bio

Dr. Thomas Helbing is an IT and data protection lawyer from Germany, holding a PhD in Telecommunications Law. He practiced from 2004 to 2009 at Lovells LLP, a leading international commercial law firm, in the practice group "Technology, Media and Telecommunications". In 2009 he has founded his own law firm. Thomas advises both medium sized and international companies on IT and data protection matters and has comprehensive experience in drafting and negotiating IT contracts. Visit his website at www.thomashelbing.com

Will the Cloud Kill the PBX? How Cloud Computing and Mobile Clouds are Changing the Face of Telecom.

Keywords: telecommunications, mobile cloud computing
Authors: Vlad Shmunis, Co-founder and CEO of RingCentral.
Abstract: Cloud computing is dramatically reshaping the traditional telecom industry – providing voice and communications solutions that meet today’s mobile and distributed work model at a fraction of the cost of legacy phone systems. The once tried and true PBX and traditional hosted PBX models are being put to the test, as cloud-based services like Google Voice for consumers and RingCentral for businesses are quickly becoming mainstream – and giving carriers a serious run for their money.

Cross-Company Scrum in the Cloud

Session Date and Time: Day 1, March 23, 5pm EST (2pm West Coast) (45min)
Keywords: Agile, Scrum, Cross-Company, Trusted, Collaboration.
Authors: Andreas Dangl, Fabasoft.
Abstract: In this presentation we show how an agile enterprise not only runs internal development processes using Scrum but also its collaboration with customers and suppliers based on cross-company Scrum teams and an agile collaboration platform in the cloud. We will highlight challenges and scenarios of a large, real-world Scrum projects.
The Cross-Company Scrum platform is provided as a free cloud service.

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