The Conference is the world's premier cloud computing event, covering technology, business models, industry experiences, legal aspects, research, development and innovations in the world of cloud computing.
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This presentation, taken from the cloud customer’s perspective (as opposed to the vendor’s perspective) is aimed at those looking to purchase cloud services. It will provide a business context to considerations cloud customers should think through when contemplating the integration of cloud computing in its business and IT strategy. It will also set forth considerations and strategies to work through when negotiating cloud deals. No specialized legal knowledge is necessary; however it will be informative to those with backgrounds in law and compliance. The context of the technology evolution will be set by distinguishing cloud from outsourcing and ASPs. Additionally, a discussion of the various cloud contracting models will be covered. In order to develop an understanding of the customer-focused landscape, we will discuss the interaction of the Cloud (how SaaS, PaaS, and IaaS might work together), practical data privacy and security considerations (with due consideration of the risks that a customer should consider mitigating), and other commercial and business considerations. The key points around which a cloud customer should develop a negotiation strategy will also be covered.
In this session Jo will share the results of our enterprise IT survey on cloud computing adoption in 2010. More than 500 companies took the survey between January and March and answered questions on their adoption plans for Software as a Service, Platform as a Service and Infrastructure as a Service over the next 12 months. The survey reveals IT shops’ plans around hybrid and private cloud spending; their views on who the key players are and what’s driving adoption of these different delivery models, as well as what’s holding them back. Beyond the general fear of a lack of security, IT users offer insight into the specifics of what they need from cloud providers and vendors around security, interoperability and standardization. They also discuss the importance of cost in this new model of IT as a Service and how much control of their infrastructure they are willing to give up if the price is right. In conclusion, this session will provide valuable insight into how IT shops are gearing up for the cloud and what the industry needs to do to enable customers to get there.