The Conference is the world's premier cloud computing event, covering technology, business models, industry experiences, legal aspects, research, development and innovations in the world of cloud computing.
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This presentation, taken from the cloud customer’s perspective (as opposed to the vendor’s perspective) is aimed at those looking to purchase cloud services. It will provide a business context to considerations cloud customers should think through when contemplating the integration of cloud computing in its business and IT strategy. It will also set forth considerations and strategies to work through when negotiating cloud deals. No specialized legal knowledge is necessary; however it will be informative to those with backgrounds in law and compliance. The context of the technology evolution will be set by distinguishing cloud from outsourcing and ASPs. Additionally, a discussion of the various cloud contracting models will be covered. In order to develop an understanding of the customer-focused landscape, we will discuss the interaction of the Cloud (how SaaS, PaaS, and IaaS might work together), practical data privacy and security considerations (with due consideration of the risks that a customer should consider mitigating), and other commercial and business considerations. The key points around which a cloud customer should develop a negotiation strategy will also be covered.
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