Monitoring the Performance of Cloud Services: New Tools for a New Era

Session Date & Time: Day 1, March 23, 18.45pm EST (15.45pm West Coast) (45min)
Keywords: Cloud, Cloud Computing, Architecture, Virtualization, Resource Management
Moderator/Panelists: Claudia Dent, VP of Product Management at Gomez, Chris O’Connell, Director of Product Marketing at Nimsoft; Motti Tal, OpTier; Bojan Simic, Principal Analyst at TRAC Research (Moderator).
Abstract: Effective performance monitoring of cloud services requires a set of technology capabilities that are different than what organizations already have in place for managing legacy environments. Monitoring key performance metrics such as service availability, response times, SLA achievements and time between failures in cloud environments requires technology capabilities that go beyond tools offered by cloud providers. In order to ensure optimal speed and availability to cloud services, organizations needs to deploy technology solutions that would allow them to keep their cloud providers “honest” and have full visibility into the quality of experience for end-users of these services.

The goal of this panel session is to facilitate sharing of best practices among some of the leading technology vendors in the cloud monitoring space.

Bio:

Bojan Simic is the founder and Principal Analyst at TRAC Research, a market research and analyst firm that specializes in IT performance management. As an industry analyst, Bojan interviewed more than 2,000 IT and business professionals from end-user organizations and published more than 50 research reports. Bojan’s coverage area at TRAC Research includes application and network monitoring, WAN management and acceleration, cloud and virtualization management, BSM and managed services.
His domain knowledge includes insights into end user experiences, best-practices in deploying solutions for IT performance management, and strategies of related solution providers.
Bojan is frequently quoted in leading industry publications and he has presented his research findings at more than 30 market facing events.
Simic holds a B.A. in Economics from Belgrade University in Belgrade, Serbia and an M.B.A. from McCallum Graduate School of Business at Bentley University.

Chris O’Connell has been in the IT business for 20 years from user to vendor and is currently the Director of Product Marketing at Nimsoft inc..

Chris previously held product management and product marketing positions at Boole & Babbage (acquired by BMC), BMC and most recently Nimsoft for the past 18 months. In that time Nimsoft launched its Unified Monitoring from the Datacenter to the Cloud strategy and enjoys success with over 800 customers.

Nimsoft is now assisting its Service Provider and emerging enterprise customers develop and deliver their private and public cloud strategies using the Nimsoft Monitoring Solution.

Claudia Dent has served as Gomez Vice President, Product Management since November 2008. She is responsible for driving product strategy and roadmap for the Gomez Platform.

Prior to working at Gomez, Claudia has held executive positions in companies ranging from Venture funded start-ups to large Corporations.

Most recently, Claudia was Senior Vice President, Marketing at Ounce Labs. Before Ounce Labs, Claudia was VP, Business Development, IBM Rational and VP, Product Management Rational Software. Claudia holds a BS in Electrical Engineering from University of Rhode Island.

Motti Tal,
Executive VP, Marketing, Product & Corporate Development

Before founding OpTier, Mr. Tal consulted with startup companies and VCs on business development projects. Prior to that, he served as VP of Business Strategy with Memco Software. Previously, Mr. Tal was a systems architect, project manager and marketing specialist with Advanced Technology Ltd., a systems integrator.

Mr. Tal holds a BSc degree in mathematics and computer science from Tel Aviv University. Mr. Tal began his career at one of the Israel Defense Forces Computer Centers where he served in several software engineering and management positions.