What We Learned the Hard Way: Top 10 Private Cloud Best Practices and Pitfalls.

Session Time: Day 2, March 24, 16:00pm EST (13.00pm West Coast) (1hr)
Keywords: private cloud, internal cloud, successful cloud computing, Surgient, Infrastructure as a Service (IaaS).
Authors: Dave Malcolm and Julie Pham, Surgient.
Abstract:
Based on experience garnered from 150+ private cloud implementations, this session will provide attendees with a set of hard-earned lessons-learned. These are illustrated by a number of project-based anecdotes, including building a future-proof cloud and re-engineering existing IT service delivery processes. Additionally, the session will describe actionable strategies for avoiding the most common (and expensive) private cloud pitfalls, including mismanaging user expectations and underestimating platform growth.

Dave Malcolm, Chief Technology Officer, Surgient
With 20+ years of experience in high tech, Malcolm is responsible for software development, product management, and datacenter operations for Surgient's products and hosted solutions. His team is responsible for multiple granted patents on cloud technology and more than 150 successful private cloud deployments. Dave graduated from the University of Oklahoma with a bachelor's degree in computer science.